FAQs

THE LINGO:

  • Vegan /ˈvēɡən/— One who chooses not to consume or use animal products and by-products.

  • Sulfate /ˈsəlfāt/— SLS (sodium lauryl sulfate), SLES (sodium laureth sulfate) and ALS (ammonium laureth sulfate) are powerful and inexpensive lathering agents often found in shampoos. Sulfates can be harmful to plants, animals, and humans, as they absorb into our skin. This is the main reason that we don’t carry any products containing sulfates at Virtue Salon.

  • Paraben /ˈparəben/— Parabens are a group of chemicals commonly used in cosmetics and pharmaceuticals that serve as effective preservatives with bactericidal and fungicidal properties. Some research bases show a strong correlation in cancerous tumors and the use of parabens. For this reason, all products used by Virtue Salon are paraben-free, including our hair color.

Drawing of shampoo bubbles on hands

General Salon + Experience FAQs

  • At your first visit, your stylist will begin with a detailed consultation discussing your goals, inspiration photos, hair history, and maintenance preferences. We’ll assess your hair’s condition, recommend the best techniques for your desired look, and walk you through the process and pricing. Every service includes professional product recommendations and after-care guidance so you leave confident and informed.

  • Each Virtue stylist has their own strengths — from blonding to lived-in color, curly cuts, or short styles. If you’re unsure who to book with, you can browse each stylist’s bio on our site to find the right fit.

  • We want every guest to feel comfortable. If you’d like a quiet appointment with minimal conversation, our team is happy to provide a calm, relaxing environment. Just mention it in your booking notes or during your consultation.

  • Our stylists book up quickly, especially evenings and weekends. To secure your ideal time, schedule haircuts 1–3 weeks ahead and color or blonding appointments 3–6 weeks ahead. For major changes, book a consultation first. Hoping for sooner? Give us a call and we will see if we can get you in!

  • Your satisfaction matters to us. If something feels off, contact us within 7 days so we can make any needed tweaks. Our goal is for you to love your hair and your experience.

  • We exclusively use vegan and cruelty-free hair color, styling products, shampoos, and treatments. This ensures a cleaner, more ethical experience without sacrificing performance or longevity.

  • We offer tiered pricing so guests can choose a stylist who fits their budget and style needs. Senior stylists may have higher rates due to advanced training and experience.

  • Yes, both locations offer the same core services, though stylist specialties may vary.

  • Appointments are recommended for best availability, but walk-ins are welcome when possible.

  • Yes — gift cards are available online or in-salon, perfect for any occasion.

  • We utilize products and hair color that only uses plant based ingredients. Our products and furniture are all free of animal derived products.

  • No! We use only vegan products, but team members and guests don’t have to be vegan. Some employees are vegan.

  • Yes! Thanks for asking:) We offer you a $25 account credit for each person you refer in. Simply have the person you referred in mention you sent them at checkout and your credit will be applied. Credits can be used toward future services.

Service + technical FAQs

  • Yes. A consultation is required so we can assess your hair and create a safe, realistic plan.

  • Vegan color formulas usually avoid many common irritants and are generally gentler on sensitive scalps. However, sensitivities are individual. If you have a history of reactions, we recommend scheduling a patch test before your appointment.

  • Typically, Balayage: 3–6 months, Highlights: 8–12 weeks, Root touch-ups: 4–6 weeks (varies by hair and maintenance).

  • Haircuts include a consultation, wash, cut, blow-dry, and styling tips for home care.

  • Yes — we encourage consultations for blonding, vivid colors, or corrective work.

  • Vegan hair color avoids animal-derived ingredients and often uses gentler, cleaner formulas.

  • Gloss adds shine, toners adjust unwanted tones, and full color changes the base shade. Your stylist will recommend the best option.

  • Yes, we send hair donations to Children With Hair Loss which helps children who have lost hair due to medical reasons.

    Prefer to send it somewhere else? Ask your stylist for your donation in a bag to take home and send to your organization of choice!

  • Virtue has a few hairdressers who do extensions. Please book an “extension consultation” online for more information and pricing.